Refund Policy

Created on 28 January, 2025 • 117 views • 1 minutes read

Refund Policy

Refund Policy for DPS-AI.io

1. Overview

At DPS-AI.io, we are committed to providing high-quality QR code generation services. This Refund Policy outlines the conditions under which refunds may be granted. By using our services, you agree to the terms stated in this policy.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

2.1 Technical Issues

If you encounter technical problems that prevent you from using our services effectively, and our support team is unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.

2.2 Duplicate Payments

If you have been charged more than once for the same service, we will issue a refund for the duplicate payment(s).

2.3 Unauthorized Transactions

If you believe a payment was made without your authorization, please contact us immediately. Refunds for unauthorized transactions will be considered on a case-by-case basis.

3. Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

  1. Change of mind after purchase.
  2. Failure to use the services within the subscription period.
  3. Dissatisfaction with the service due to reasons outside our control (e.g., misuse or third-party interference).

4. Refund Request Process

To request a refund, please follow these steps:

  1. Contact Support: Email us at support@dps-ai.io with the subject line "Refund Request."
  2. Provide Details: Include your payment details, date of transaction, and a description of the issue.
  3. Review Process: Our team will review your request and respond within 7 business days.

5. Refund Timeframe

If a refund is approved, the amount will be credited back to your original payment method within 7-14 business days, depending on your financial institution.

6. Changes to the Refund Policy

DPS-AI.io reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us: